Safran Seats - Services Program Manager

2019-09-24T08:01:51.57

关键信息

客户支持
项目&客户关系
Beijing/ 北京, 中国
无固定期限合同, 全职
本科文凭
3年以上
汉语 熟练, 英语 熟练, 法语 熟练
2019-77060

职位描述

1) Occupational Summary:

To ensure the successful execution of all aftermarket opportunities and technical support issues to meet our customer expectations and the Company's business objectives.

2) Duties and Responsibilities (essential functions):

  • • To ensure the successful delivery of any technical or commercial projects including TCSA/Cabin Care/Stock Mgmt, to fully meet the customers' expectations and the Company's business objectives.
  • • To lead the progress of any technical/engineering project including any product improvement ensuring it is executed to a defined process, on time and on budget.
  • • Be the customer's escalation point to manage any trouble shooting/resolution actions.
  • • Develop effective working relationships with the customers and within internal functions.
  • • Creation of commercial proposals using functional leads and executing a coherent plan to deliver any identified opportunity.
  • • Conduct customer reviews and obtain a formal feedback pack to ensure any technical/commercial issue is resolved, the airline perception is a positive one and any further opportunities are formalized.
  • • Provide to the customer regular rolling progress reports on any project and schedule performance of key work packages.
  • • Set-up comprehensive and structured management and KPI reviews and drive contractual compliance and improvement actions to meet targeted financial and operational performance.
  • • Clear accountability for managing and communicating all aftermarket inputs and actions for any project and program within each of the Prompt (gateway) toll gates including Entry into Service.
  • • To effectively manage any potential impact to Engineering Change Requests (ECR's).
  • • To effectively manage any identified Program risks and resolutions including any obsolescence incurred or potential obsolescence.

任职要求

Knowledge & Qualifications

  • • Educated to degree level or equivalent
  • • Degree level qualification in a Technical / Engineering discipline
  • • Prince 2, MSP, PMP, APM / PMI qualified

Experience

  • • Extensive demonstrable experience of programme management in an aerospace or similarly highly engineered product environment
  • • Experience of working within a matrix management structure
  • • Commercially astute with a proven track record of delivering complex and high value projects.
  • • Experience of New Product Introduction and phased gateways
  • • Customer focussed

Skills. Competencies and personal attributes

  • • Exceptional business and commercial awareness
  • • Polished and persuasive written and verbal communication skills
  • • Confident, with the ability to work and liaise within the industry, up to and including Executive level
  • • Strong leadership skills with the ability to develop, support and motivate others to perform beyond their own level of expectation
  • • Solid organization skills with the ability to plan and consistently achieve challenging deadlines
  • • Tenacious, determined and motivated by achievement of targets
  • • Ability to work under pressure with challenging timescales in a fast paced environment
  • • Champions a continuous improvement mindset
  • • Ambitious, resourceful and driven to succeed

Other

  • • Flexibility and willingness to travel oversees for extended durations and at short notice
  • • Competent user of MS Office packages, including MS Excel and Project
  • • Full Driving licence holder

公司简介

Safran SA

Safran是一家国际级高科技集团,业务涉及推进领域和航空、航天设备及国防领域。已扎根各大洲,集团雇员人数超过92,000名,2018年营业收入为210亿欧元。无论是单独或以合作方式,Safran集团在各大市场中均占据世界或欧洲领先地位。为了满足各大市场的发展需求,集团致力于在各项研发项目上投入,2018年研发费用约15亿欧元。

Safran集团已被汤森路透公司(Thomson Reuters)列入全球创新力公司100强(Top 100 Global Innovators)并荣登“快乐工作(Happy at work)”公司光荣榜。集团在优兴咨询公司(Universum)法国年轻工程师心目中最佳雇主排名中位列第4位。

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